SHIPPING & DELIVERY
Tilda Lou offers free standard shipping on all orders above 1000 SEK within Sweden, delivered by Postnord in 1-2 days.
Orders below this amount will be charged a shipping fee of 59 SEK at checkout.
Tilda Lou offers free standard shipping on all orders above 3000 SEK within the European Union, delivered by Postnord in 3-5 days. However, orders below this amount will be charged a shipping fee of 100 SEK at checkout.
Rest of the World
Customers living outside the European Union will be charged a shipping fee of 150 SEK at checkout for standard shipping, delivered by Postnord in 3-7 days.
The expected delivery time for an order is set out in the order confirmation. In case of delay in delivery, we will inform you and continue to monitor the order. You may cancel the order if a delivery is delayed for more than 30 days and the delay is not due to you.
Depending on delivery method you may be required to pick up the order at a specific delivery point. You are required to do so within the time specified in the notification of delivery. If you do not pick up the delivery in time you may be charged a fee and the order may be sent back to us at your expense. We may also cancel the order if the delivery is not picked up in time.